Old San Juan, Puerto Rico Event Planning
One of our certified wedding planners and coordinators are on hand to answer questions about our comprehensive wedding packages, wedding venues, event catering and exclusive bridal services. Contact our historic Old San Juan hotel today to begin planning your storybook destination wedding!
Q.How much does the hotel charge for the banquet rooms?
A.There is no cost for the banquet rooms. All of our banquet rooms have a minimum consumption depending on the day of the week. You have to consume that amount in food and beverage in order for the room to be "free". If you don't meet the minimum consumption, the difference between the food and beverage and the minimum will be charged as a room rental fee.
Q.What is included with the signed contract?
A.The hotel includes at no additional cost: 60" round tables, upholstered burgundy chairs, white.
Q.Will there be other events going on the same day of my wedding?
A.At the moment a contract is signed, the banquet room will be blocked for the entire day. If we have other events that day, they will be at other areas and with different schedules.
Q.For how long do I have the room?
A.The event has a maximum of 6 hours. The hours start counting when we start serving food and beverage. If you wish to have an additional hour the cost is $750.00 per hour.
Q.What is the latest I can start my event?
A.The latest you can start your event is 8:00PM.
Q.Can I have my event at the interior courtyard?
A.Yes, the minimum consumption that would apply is the one that applies for Salon Campeche, since this will be the back-up room in case of rain. The maximum capacity for all 3 events (ceremony, cocktail and reception) 80 guests. For ceremonies with more than 80 guests, we may offer outdoor venues near by the hotel. Please contact us for further information.
Q.Can I have music in the interior courtyard?
A.Yes, music is permitted until 10:00PM.
Q.What is included in the ceremony fee?
A.The ceremony fee includes the clean up of the ceremony location, the set up of the rented chairs and a back-up room in case of rain.
Q.Why do I need to rent chairs for the ceremony?
A.The chairs provided by the hotel are upholstered and can not be used for outdoor events. The ceremony chairs can be rented through the hotel or through your decorator.
Q.What is the cake cutting fee?
A.The cake cutting is an additional service provided by the hotel for the cutting and serving of the wedding cake.
Q.What does the 23% Banquet Administration Fee include?
A.The 23% Banquet Administration Fee is used to provide the wait staff and bartenders for your event. This percentage is not negotiable.
Q.How many waiters and bartenders will I have at my event?
A.We provide 1 waiter for every 20 guests. We also provide a bartender (eliminate and bar back) for every 60 guests. The Banquet Manager is present at all banquet functions.
Q.Is the Certified Wedding Planner included?
A.No, the Certified Wedding Planner has an additional fee that will depend in the level of involvement you request.
Q.Can we make modifications to your menus?
A.We are open to changes and our Chef is flexible in terms of modifying the menu. We can prepare a personalized menu just for your event. Prices may change depending on the changes requested.
Q.How can we work out the bar for our event?
A.We offer 3 options for the bar: by the hour, by bottle or by consumption. Depending on the size of your group, your catering coordinator can recommend which option will be better for your event.
Q.How can we secure our wedding date and space?
A.If the date requested is open, our catering manager may hold the spaces tentatively for a maximum of to two weeks. A formal proposal will be sent to your attention within these days, based on your food and beverage requirements. If the proposal suits your style and personality, the manager will send the contract and request 50% of the total estimate in order to confirm your event in our facilities.
Q.Do I have to compromise on food and beverage with the signed contract?
A.No, you can make changes to food and beverage up to 14 days prior the wedding date. This includes menus, bar selection and final guarantee.
Q.Do you offer options for kids' meals?
A.Yes, kids' meals are for kids up to 12 years old. You can select from Chicken Fingers with Fries, Mini Pizzas or Mini Hamburgers.
Q.What about Vendor Meals?
A.We offer the option of Vendor Meals. You can let your catering coordinator know how many vendors you will have for your event and ask him/her about the different options.
Q.When would be a good time to have our food tasting?
A.Food tasting is exclusively for weddings with sit down dinner menus. The same is complimentary for two (2) people for weddings with 50-75 guests, and four (4) people from weddings with 75 - 200 guests and may be scheduled from Tuesday to Friday at 1:00pm – 3:00pm, upon availability. The food tasting should be as closer to the wedding date as possible (1 to 2 months before). Food tasting must be scheduled and confirmed with your catering manager at least two (2) weeks prior to the date requested. Food Tasting is provided with two different choices of each dinner course.
Q.Do you have a Vendor Recommendation list?
A.Yes, we have a Vendor list because we want to make sure you have the best options available. The list will be provided after the signing of the contract.
Q.What if I bring different vendors?
A.You can bring other vendors, just make sure to ask if they have done weddings at the hotel before and give all their contact information to your catering coordinator.
Q.Can we have candles in the room?
A.Yes, you can bring candles as long as they are in glass containers.